How quickly will I get a response?
We typically respond to all inquiries within 24 hours during business days. For urgent technical support, our live chat is available during business hours for immediate assistance.
Can I schedule a demo?
Absolutely! We offer personalized demos to show you exactly how Woof can help your specific type of pet business. Use the contact form above or click "Schedule Demo" to book a time that works for you.
Do you offer phone support?
Yes! Phone support is available for all our customers. Professional and Business plan customers get priority phone support, while Starter plan customers have access during specific hours.
Can you help with setup and onboarding?
Definitely! We provide comprehensive onboarding assistance to help you get up and running quickly. This includes data migration, staff training, and customization to match your business needs.
What if I need custom features?
We're always listening to our customers' needs. While our software covers most pet business requirements out of the box, we regularly add new features based on customer feedback. Enterprise customers can discuss custom development options.
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